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Turning on Extended Features results in "operation not permitted"

progro
Registered: Jul 29 2009
Posts: 3

I have a form designed in Lifecycle Designer and works fine. Fonts are embedded. However, once I click extended features in Acrobat 9 Pro and save it. I can no longer open it up with the dreaded "operation not permitted" error.

It does work fine after I click twice on the error.

Also, I want the users to fill out the form, save it then email it as an attachment. For whatever reason, I cannot remove the Submit Form on the message bar. I do not want it there.

Any help would be appreciated.

My Product Information:
Acrobat Pro 9.1.1, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
You cannot remove the "Submit Form" on the message bar. Can't be done.

There are many different "Reader Rights". Each gives Reader special permission to perform a single specific task. For example, there are Save Rights, Signing Rights, and Commenting Rights. These are the Rights that are applied to a PDF when you "Extend Features" in Acrobat 9. Applying these rights automatically restricts the PDF from doing things that is was not enabled for. And you'll get security errors for any operation performed on the PDF for which it was not specifically enabled.

At least that's how it's supposed to work. However, Acrobat 9 is a bit buggy. It's hard to tell if what you are seeing is a real problem or Acrobat just not working right.

Is the form performing any special operations on startup? Have you seen the same issue when the form is opened the form in Reader 9? how about Reader 8? or Acrobat 8?

Have you created any other forms and seen this issue? If this is the first and only form you've done this way then I'd suggest making up a simple test form and seeing what happens with it.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script