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User can not Digitally Sign a form

jfahl
Registered: Oct 3 2007
Posts: 4

I created an employment application using Acrobat 8 Pro. Sometimes when an applicant completes this form it will not let them digitally sign or sometimes the completed form comes back blank. I am new to Adobe so I'm not sure if the problem is the form or on user side. We are emailing the form as an attachment in Outlook rather than using the Distribute Forms.

My Product Information:
Acrobat Pro 8, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
Check to see if you've enabled Reader Usage Rights for the form.

Click (from the menu bar), Advanced, Enable Usage Rights in Adobe Reader.

Also check the forms Security settings for the form.

From the menu bar, click File, Properties, click the Security tab and inspect the security options.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

jfahl
Registered: Oct 3 2007
Posts: 4
Thank You! Applicants are tell us that they are filling out the form but when they add the digital signature it wipes out the form fields.

Can we send this from from outlook (attached) or should be be using the distribute form function?