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User has no email client

dgw62
Registered: Jul 8 2008
Posts: 7

What happens when a user tries to submit form data via email using a submit button when the user does not have an email client installed on their PC?

My Product Information:
Reader 8.1.1, Windows
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
It simply won't work, which is a significant limitation of this method. A more reliable method is to set up the form to submit to a web server, which can do the job of attaching the form data to an e-mail message if needed. This allows you to give the user some feedback as well, and can be significantly more secure.

George
dgw62
Registered: Jul 8 2008
Posts: 7
Can this be done with the basic Adobe Acrobat and Adobe Reader, or do you need to move up to Extensions and other server tools?
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
Yes, Reader has been capable of submitting to a server since forms were introduced with version 3. You do not need forms enabled with Reader extensions or other server tools, which is another advantage. With version 6, Reader gained the ability to submit to a web server without viewing the PDF in a web browser. Note that when submitting outside of a browser, the server should return an FDF response since Reader cannot process an HTML response. The FDF can cause a helpful pop-up message to be displayed, providing the user feedback as to the success/failure of the submission.

George
dgw62
Registered: Jul 8 2008
Posts: 7
Cool!

I am giving a presentation on basic Adobe forms creation, but I would like to include some information (i.e. Online Resources) about database connection (a presentation in itself). Do you know of any useful links I could provide?
George_Johnson
Expert
Registered: Jul 6 2008
Posts: 1876
What do you mean by "database connection", exactly? Are you talking about using Acrobat (Reader) submitting data to a web server and having the web server store the data in a database? If so, this is really just standard web programming stuff. Acrobat is capable of submitting data in a number of formats, including "HTML", FDF (Forms Data Format), XFDF (XML), etc. and it's up to the server to process it correctly.

The reason I ask is there are other ways for Acrobat to interact with a database, and LiveCycle Designer forms adds some of its own.

George