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We are getting error when submitting form

karenroni
Registered: Mar 12 2009
Posts: 8
Answered

Hi,
I am trying to learn how to put pdf forms on our non profit dog rescue website. I have PDF forms already, I have a website, but when I had a friend test the form out by pressing submit, she was getting an error"This operation is not permitted" from adobe reader.

I have been trying to figure this out for weeks now. Just when I think I found a similar topic in the forums, I try it and same thing happens.

Here are the facts:
I am new to adobe acrobat. I just got version 9 PRO I am learning dreamweaver and have the website set up where I want several forms to be accessed on the site, filled out on the site and when they click Submit it will come back completed to my web address.
Our site is hosted by one of the big national hosting sites.

Can someone help me with a step by step guide for dummies. I have the PDF forms and just need help from there.

Thanks
Karenroni

thomp
Expert
Registered: Feb 15 2006
Posts: 4411
You have a couple of issues to deal with.

First, in order to submit the form back to the website, from Reader, the form has to be Reader Enabled with "Save" Rights. You can do this from Acrobat Pro. Look on the "Advanced" menu.

Second, the website has to be able to consume the submitted PDF. This is a much more difficult issue if you are not a programmer. You need to write a server script . If you are using Dreamweaver then I'd suggest writing it in PHP, since this is a language that Dreamweaver knows how to handle.

If you are not a programmer then you will need to hire one. This is not the sort of thing that can be done with a step by step guide for dummies. It's a bit of an expert task.

There are however services for this sort of thing. Take a look at www.formrouter.com.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

karenroni
Registered: Mar 12 2009
Posts: 8
When you talk about a server script, does that apply when I want the form submitted to my email address and not to the host server?
Karen
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
No, submitting data to email is the simplest way to do data handling. In fact, Acrobat 9 has all kinds of built-in features for handling this kind of workflow. Look at the Distribute Form and Compile Returned Forms features.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

karenroni
Registered: Mar 12 2009
Posts: 8
Thanks for your help, I will check it out