These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

where is the dialog box "select e-mail client" in acrobat 8 ?

syme
Registered: Sep 26 2007
Posts: 2

when i push the submit button my email program instandly opens. in acrobat 7 there was a dialoge box where i could choose weather to use an email proramm or save the date on the harddisk and then send it later. How can I get this dialoge box in acobat (or reader) 8 ? I realy need this dialoge box !!! I created the form with acobat 7. thx

My Product Information:
Acrobat Pro 7.0.1, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Hi syme,

This dialog box is now part of the Distribute Form feature in both Acrobat 8 and LiveCycle Designer. When you run this feature it asks "How would you like to distribute your form?"
- Send now via email
- Save and send later

Hope this helps,
Lori

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

aauricch
Registered: May 29 2007
Posts: 8
But this solution allow only to send the data in pdf format. Do you have a solution to send the data in xml format ?
carrimak
Team
Registered: Dec 13 2006
Posts: 165
When you make your form, I am assuming that you are using a button for "Submit Form." Under the properties choices for that form, there will be a choice for the format that the data comes back to you in....


Also, see this blog post by Tim Huff which may be helpful.

http://acrobat.timhuff.net/?p=80

Hope this helps!!

Acrobat is probably the program I use most often and I'm learning more every day.

aauricch
Registered: May 29 2007
Posts: 8
The distribute form with Acrobat professional 8 permit the save file only in the pdf format. If you have time could you please create a simple form and try to submit this form with Acrobat Reader 8 from an PC which the Email is configured as an Internet mail, then you will experince my problem.
Thanks in advance.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Unfortunately you'll only see the "Select email client" dialog menu when submitting the entire PDF not just the XML data.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

tlong
Registered: Mar 25 2008
Posts: 7
Why was the functionality to submit xml data via a webmail client removed from Acrobat Reader 8? I do not understand. The silence on this issue from Adobe has been deafening, and it has been identified already at least a year, from what I can tell on the user forums.

I need that xml-via-webmail function very badly, actually. Having my users with web-based mail clients submitting a form to me in pdf is not nearly as efficient as if they could save the xml and send it with their web clients (just as they could do in Adobe Reader 7). Can anyone finally please answer the question: why does Adobe Reader 8 no longer allow xml with a web email client?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried Reader-enabling your PDF (to collect the data), having the end-users submit you the PDF, and then exporting the data as XML? E-mail based workflows with Acrobat 8 work well in controlled environments (i.e., where recipients have desktop client email) but not as well in mixed environments. Or, perhaps submitting to a server for processing and bypassing email?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

tlong
Registered: Mar 25 2008
Posts: 7
Unfortunately, my users are in locations around the world (developing countries) with poor internet access, so submitting via server is not an option.

As you know, the dynamic pdf forms are quite large - they require a lot of bandwidth to send if you are on a dial-up connection. That is something my users don't have, and the xml solution was ideal: the files are small. Also, because of the bandwidth issue, many of my users regularly use web-based email services rather than desktop clients linked into Windows (fewer graphics to download, faster to send and receive). Some of my users can submit the pdf, but it would be best if they could submit the xml.

Unfortunately, I find that many software co's based in Western countries do not design with the low-bandwidth user in mind. There is a market for these products outside of Western Europe and North America, but infrastructure constraints limit use.