Using Acrobat 9.0 Standard, I distributed a form via email to several employees and asked them to fill out the form then email it to our boss. When my boss received the forms, they were all blank. Why? And more importantly, how do I prevent this from happening in the future?
An issue that we had at my work place involved forms that were emailed, then saved while still attached to the email, then the email message was forwarded. Here is what I told my users: Look at the file name on the top bar of the SAVE AS box. It says Supply%20Requisition%20Forn%20-%20Fixed%20Line%20Count.pdf. However, in the box called FILE NAME, it is different (the %20 parts are all missing). It must be saved with the same file name as the email attachment has, which is the one showing on the top bar (with the %20 parts included). In other words, the filled out file was being saved in OLK folder with a different name, so when the email was forwarded the file that was attached to it was still the original blank one, not the filled in one.
Maybe one of these suggestions will help. If not, try to give us more info on the forum so we can help.