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CSV File displays filename only, no data from exported xml data file

cellogirl
Registered: Jul 14 2008
Posts: 3

I am trying to export xml data files to a csv file in Acrobat 8 using the forms>forms manage data> merge data files into spreadsheet option.
Whether I export a single or multiple files from xml to csv, the output in Excel displays only the file names, not the actual data. The forms from which the data files were obtained were all created in LiveCycle Designer 8. The same feature in Acrobat 7 and Acrobat 9 works fine with the same data files. The output is correct. Is this a problem specifically with Acrobat 8 and LiveCycle Designer? I saw the same issue reported in an old 2007 adobe forum, but do not see a resolution or explanation posted anywhere on either the user forums or KB. Note: I also tried it in a local installation of Acrobat 8.1.2 and got the same results as in Acrobat 8.1.1 Enterprise version. Does anyone know of a workaround for this or is this a known issue? Many thanks for any suggestions or insight.

My Product Information:
Acrobat Pro 8.1.1, Windows
jewelsnorth
Registered: Jul 24 2008
Posts: 1
I'm encountering the same issue in Version 9 Pro Extended.

Does anyone know a workaround?
Gernot
Registered: Apr 14 2008
Posts: 7
I was able to successfully compile forms using the same command previously. Now, with a fresh, up-to-date install, I'm experiencing the same problem. There shouldn't be a workaround, it should simply work. As it stands, this feature looks broken for the time being and what terrible timing. I need the data I've been collecting for the past 7 months and until now, I've been able to compile it. Even more ironically, this is the last time I'll be compiling my data files. I am happy the acrobat form that collects this data is being retired because acrobat can be a real drag.