These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Disable mailto function in the text message

Forum Index > Forms: LiveCycle Designer > Disable mailto function in the text message
2009-12-10 10:07:32
handao
Registered: Nov 17 2008
Posts: 7

Hello everyone,

Is it possible to disable the "mailto" function when an email address is type in the text message?
e.g. I am working on the form in Livecycle designer 8.0 that has a text message for the instruction on how to email the completed form to with an email address in it. The problem is when the user click on or point the mail to that email address, an email program will launch which confused the user since the form already has a customized email button at the end to email with export data. Can anyone please show me how to disable this function so that it won't confuse the user.

Thanks,
HD

My Product Information:
LiveCycle Designer, Windows
Top
2009-12-12 10:18:23
#1
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
The problem is, that the viewer interprets the mail address automatically and opens the default mail app.
To deactivate the funtion you will need to reconfigure every clients PDF-viewer.
This is often harly possible, so you're better try to write the mail adress in a way, the PDF-viewer can't use.

Test some diffent spellings such as: 'somebody [at] somewhere [dot] org', >>somebody [at] somewhere [dot] org<< or somebody @ somewhere.org.

radzmar
• LoveCycle Blog
Documents you need:
• LiveCycle Designer ES2 Docs

Top