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Document properties in Acrobat and Reader not accessible with LC docs

feelthepain
Registered: Mar 17 2010
Posts: 9
Answered

Hi,

When I create documents (i.e. forms) in my Lifecycle designer, the Document properties of these documents (the pdf in reader or acrobat) are greyed out.

Basically, I want acrobat and reader to pick up the page sizes (legal) of the forms that I create in LifeCycle. As I understand, the way to do this is to choose 'paper source by page size' in advanced document properties.

Problem is, I cannot change the document properties as they are greyed out (not sure if this is the technical term).

Thanks,

Ivan

Used:
Acrobat 8 pro
Lifecycle 8

My Product Information:
LiveCycle Designer, Windows
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hi,

these properties generally are not available in Reader/Acrobat for XFA-forms.
The only can be set-up in Designer whereas the property "Select paper source by page size" is only available from Designer ES2 (9.0).

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

feelthepain
Registered: Mar 17 2010
Posts: 9
Hi Radzmar,

Thanks for the help. I had a chat with the online sales, or whatever they are from the adobe website. I asked how I could get Lifecycle Designer ES2 and he suggested that I upgrade to Adobe acrobat 9 Pro extended.

To my dismay, I fired up the lifecycle after downloading it and Lifecycle 8.2.1 comes bundled with Acrobat Pro 9 extended.

I have been on the phone with 4 (now going to be 5) reps from various departments trying to rectify the problem.

I simply dont understand how this issue doesnt affect more people. I want the staff to click print and it print in legal size if that is how I created the form. Do other institutions simply make sure they create the forms in letter size?

Anyhow, as of yet, I have no idea how much ES2 will run me, so hopefully it isnt too expensive.

I appreciate your help. I just had to vent a bit because this isnt the first time that I have come across issues with creating forms that has stalled the progress of this project.

Have a good day,

Ivan
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Well, LCD ES 2 maybe bundled with the future releases of Acrobat, Acrobat 9 still uses LCD ES.
But you can download a standalone version of the LCD ES2 from the devnet.
To use it you either deinstall you current LCD or use a virtual machine.

[url]http://www.adobe.com/go/trylivecycle_designer[/url]

By the way, I tried another way with to solve this through the printParams object for AcroForms.
Therefore I placed a script into the prePrint:event of the LC form:

var pp = event.target.getPrintParams();var fv = pp.constants.flagValues;pp.flags = (fv.setPageSize);event.target.print(pp);

This method works so far as it checks the function "select tray by paper size" in the print dialog, but unfortunately it also ends up in a infinite loop, that brings up the print dialog permanently. ;-(
I currently have no idea how to solve this.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

feelthepain
Registered: Mar 17 2010
Posts: 9
Thanks,

You have been quite helpful.

Ivan
feelthepain
Registered: Mar 17 2010
Posts: 9
Hi Radzmar,

I got ES2, and did as you instructed. Initially, it still did not pick up the print settings in Reader or Acrobat.

Then, I saved it in Lifecycle as a Dynamic XML form (all my files were initially static PDF forms). Now, with the files as Dynamic XML forms, the print options are being picked up in Acrobat but NOT Reader.

AS a side note, I just tested this and when I create a new form as a dynamic xml form and save the option, it is enabled in both Acrobat and Reader. I might have to simple recreate forms. It gives me hope that there is an answer though.

Any ideas on this one?

Have a good day,

Ivan
radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hi Ivan,

I wasn't able to reproduce your problem.
All forms I tested behaved the same way in Acrobat and Reader, no matter if I saved them as stactic or dynamic PDF.
I tested them with 9.3 and 8.1.
The note in the help says: "Specifying settings for printing is recommended only for form designs saved as Acrobat 8 (Static) PDF forms or Acrobat 8 (Dynamic) XML forms."
This suggesting me, that you should save the forms with target version 8/8.1 instead of 9/9.1.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs