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Email Issue

Forum Index > Forms: LiveCycle Designer > Email Issue
2009-10-01 07:22:22
johnk59
Registered: Sep 29 2009
Posts: 4

Hi

I have created a form and added a button at the botom of the form and set the submit by email address to admin [at] mydomain [dot] co [dot] uk and the form works okay whether using this button or the Submit Form option in the purple band area at top of form.

After testing i decided to make a few changes to the layout and change the email address to someone [at] mydomain [dot] co [dot] uk and save changes.

I use Distribute Form wizard and complete the process.

Now when i fill out the form and submit, with any of the options it always comes up with the original admin [at] mydomain [dot] co [dot] uk address and not my changed email address. I need it to send to someone [at] mydomain [dot] co [dot] uk

Can anyone assist with this problem

Thanks in advance

My Product Information:
Acrobat Pro 9.1.3, Windows
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2009-10-01 08:32:47
#1
suewhitehead
Registered: Jun 3 2008
Posts: 232
You didn't say how you had changed the email address. There is more than one way to do it. I suspect that you still have your previous email address in your form somewhere. And I would suspect that it is still the email address that you set when you setup the DISTRIBUTE FORM wizard. Look at the Acrobat Identity Preferences area to see if you have the old email address there. Go to EDIT > Preferences > Identity. Also note that information related to your Acrobat.com account can be found on your Acrobat.com preference pane, which is in the Preferences area also.Other places to look: If you have created a Email button using the EMAIL SUBMIT object in the Standard object library, then you would need to change the email address by using the FIELD tab. If you have created your EMAIL button by using a normal BUTTON object from the Standard object library, then you would need to put in the email address using the SUBMIT tab in the SUBMIT TO URL box. The script there would be in this format:
mailto:somebody [at] your [dot] comsubject= Order form&body=Please find attached Order form.You could also have an email address directly in a script.
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