email submit not opening outlook

Could also be something to do with your user's machines, especially if it worked for others besides you; and then not for other folks.

My suggestion in those instances is to run a registry checker program...but you can't really go around telling your users that. OTOH; if there's one person who could do that on their machine; and then Outlook opened, you'd know that was probably "it". There are many DLL's that need to talk to each other, and perhaps they aren't playing nice.

Also, did you "enable reader rights" in Acrobat after you finished the form in Livecycle?

Thanks, yeah it was just a matter of enabling reader rights

Most of the documents I make will need to have reader rights enabled - is there some way to specify this in LiveCycle when I make the master template for my pdfs rather then having to individually open and enable each finished pdf in Acrobat?

Thanks

Well, there may be...but I don't know of one. I stick with Acrobat forms which are fine for the folks for whom I make forms. My work process is to save the form as a regular Acrobat PDF, then as the last step I "enable reader rights" and save the form with an -en appended to it's name (form-en.pdf) since for any later editing or revisions you need to work in a pdf without reader rights. \

Yeah I am using LiveCycle 8.0 though... I'm making "fill in the blank" product labels, which all have the part details in the same space, just different background art - so I just choose replace artwork, save as, repeat...

I might wind up with 40 different saved as pdfs, so obviously enabling rights in the original would be better

also, I have had no problems editing pdfs that were previously enabled, I just find that after I make changes in LiveCycle I need to enable rights again

Suggest that you post your question as a separate inquiry in the forum! Might get some attention with a new subject line.....