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Email Submit workaround for Reader 6

JohnT
Registered: Jan 9 2008
Posts: 2

I have created an "employee survey" form using LiveCycle/Acrobat 8.0 Pro and included a Submit by email button on the form. I was all excited about getting the data back in XML so I can have the program compile all this information into a spreadsheet for me. I tested the form in Reader 7, looks great, works great. BUT THEN I hit a brick wall. The software standard for my organization (most of the employees) is Reader 6.0.1.11 and according to the I.S. department, that isn't going to change any time soon. In Reader 6 selecting the Email Submit button does nothing (likewise with a Print Form Button), everything else on the form works fine. Are there any workarounds/solutions to making this survey form still work via some type of electronic response? I'm speculating that my response rate will be much higher if the form can be opened, filled out, and sent back with a click rather than having to print it off and send the physical copy to me in an envelope. Data only submission would be ideal, but even getting an electronic version of the filled-out form would be something.
 
Any thoughts or suggestions?

My Product Information:
LiveCycle Designer, Windows
carrimak
Team
Registered: Dec 13 2006
Posts: 165
Hmmm.....I don't know of one though others might; have you thought of using another product entirely, such as www.surveymonkey.com

I think the rights-enabled forms only work with Acrobat 7+

Hope this helps....

Acrobat is probably the program I use most often and I'm learning more every day.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Designer forms require at least Acrobat/Reader 6.02 and in some cases 7.05, to operate correctly. It really depends on the functionality that you're incorporating into the form. Acrobat forms have better backward capability, unless you have quite a bit of Javascript and unique calculations.
Is it essential that you use XML to aggregate your data? Have you investigated any of the Distribute Form and Compile Return Forms data features in Acrobat 8 Pro. If you're interested there is an article by Ted Padova on AcrobatUsers.com about these advanced form features at:http://www.acrobatusers.com/articles/2006/10/extended_forms_features/index.php

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.