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Form created in Pro v8 not working with Reader v6

2007-08-28 11:42:29

OftenSeldom

Registered: Aug 28 2007

Posts: 4

A form which was created in Acrobat 8 Professional has a button, control type = submit, that emails the form as an attachment to specific users. It works fine with Reader v7, but when a user that has Reader v6 clicks the button nothing at all happens.

Are there some settings or steps I've missed that will allow this function to work in v6?

Thanks.

2007-09-04 16:04:27

carrimak

Registered: Dec 13 2006

Posts: 165

You need to tell your users that they need at least Reader 7 to use the form. I don't believe it works in 6.

carrimak

Acrobat is probably the program I use most often and I'm learning more every day.

2007-09-05 07:20:17

gkaiseril

Registered: Feb 23 2006

Posts: 4307

If the form is created in Acrobat 8.1 Professional using Acrobat Forms Tool, not LiveCycle Designer, and the Extended Reader Rights are enabled, then users with Reader version 5.0.5 or above should be able to mail the form and users with Reader version 6 or above can save the filled in form.

George Kaiser

2007-09-06 08:53:23

OftenSeldom

Registered: Aug 28 2007

Posts: 4

Thank you for the suggestions.

Due to the office environment where I work, users are not permitted to perform upgrades.

The form was created from a Word document, the fields and buttons were added using LiveCycle, and then I enabled extended rights. Can all the fields and buttons be added using Forms Tool? I've just recently begun working with Adobe and thought LiveCycle was the way you had to do it. Is it something new to verstion 8?