These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Forms made in LC 8 and opened in Acrobat Reader 7.0

Forum Index > Forms: LiveCycle Designer > Forms made in LC 8 and opened in Acrobat Reader 7.0
2008-05-19 07:47:17
MartijnJ
Registered: Feb 27 2008
Posts: 12
Answered

Hi,

I have some issues with a (fillable) document made in Live Cycle 8 and opened in Acrobat Reader 7.0.
First when opened, a message is displayed that the data typed into the form cannot be saved.

Second, a calculation field displaying a subtotal is not added up when an extra line in a table is added (the form is a restitution form containing a table with adjustable lines by pressing a button)

In urgent need of help!! :O

Martijn

My Product Information:
LiveCycle Designer, Windows
Top
2008-05-21 10:15:56
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you Reader-enabled your form using the Advanced --> Enable Usage Rights in Adobe Reader command in Acrobat Pro? This allows recipients of your form with just the free Reader (version 7.0.5 and later) to save form field data.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top
2008-05-22 03:03:26
#2
MartijnJ
Registered: Feb 27 2008
Posts: 12
Yes, it's been enabled, but still the problems occur that users can not save entered data.
Top
2008-05-22 08:39:23
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
What point version of Reader are you seeing this problem with? Also, have you tried saving a copy of your form and then re-reader enabling it? What format have you save the form in (static/dynamic)?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top