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Hidden Field

Forum Index > Forms: LiveCycle Designer > Hidden Field
2010-02-08 10:13:52
mtwangela
Registered: Apr 28 2009
Posts: 17

I have created a form in Live Cycle Designer. I opened it in Acrobat Pro and went to the Advanced tab, Extend Features in Adobe Reader and resaved. When clients are completing the form and returning it, the fields are blank unless you put the cursor over it then the typing appears. I need to print these forms. What do I need to do?

Is this a conflict between PC and MAC? Different versions of Reader?

Any help would be appreciated. Thanks.

My Product Information:
LiveCycle Designer, Windows
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2010-02-09 10:51:15
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you made sure your Presence value for fields is set to "Visible" in LC Designer?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-02-09 11:03:09
#2
mtwangela
Registered: Apr 28 2009
Posts: 17
Yes...it is set to visible. I'm only having problems with a few, but.....this is a very important application and we have hundreds coming in. Even if 10% are coming in this way....it's a big problem.
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2010-02-09 12:31:56
#3
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Are your text properties (i.e., font and size) the same for all your fields? If you increase the field size, does the text appear?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-02-09 12:50:24
#4
mtwangela
Registered: Apr 28 2009
Posts: 17
Yes....all the fonts and size are the same. Is there a way that I can send you one of my problem applications for you to look at?
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2010-02-10 07:54:39
#5
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Sure, just use the email button below my avatar.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2010-03-17 09:37:44
#6
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
In looking into this a little deeper, I think your problem is related to forms filled out on MAC OS X where the Mac OSX's Preview.app isn't writing any appearance into the text fields nor it is setting the proper flags.
You can use Joel Geraci's [url=http://blogs.adobe.com/pdfdevjunkie/script_to_fix_mac_osx_previewa.php]Script to Fix Mac OSX Preview.app Form Fill and Save[/url] to correct the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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