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Manage Form Data (import/export)

realname
Registered: Aug 15 2008
Posts: 93
Answered

I have created a 2 page form in Livecycle with a submit button sending the form as a complete pdf.

When a completed form is received and opened however, the option to export the data is not available. As nothing knowingly was done different with this form and this option has always previously been available, can anyone please tell me why I can not export the data?

Thanks!

thomp
Expert
Registered: Feb 15 2006
Posts: 4411
I'm assuming you mean that the "Forms > Manage Form Data > (import/export) " menu items are greyed out? Can you export data from the form before you sent it? Is this form Reader Enabled? Was the form filled out in a different version of Acrobat than it was built with? Have you looked at the "Security" tab on the document properties dialog?Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/javascript.php]http://www.adobe.com/devnet/acrobat/javascript.php[/url]

Then most important JavaScript Development tool in Acrobat
[url=http://www.pdfscripting.com/public/34.cfm#JSIntro][b]The Console Window (Video tutorial)[/b][/url]
[url=http://www.acrobatusers.com/tutorials/2006/javascript_console][b]The Console Window(article)[/b][/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

realname
Registered: Aug 15 2008
Posts: 93
Thank you so much!

I removed the security and am now able to export. A poor oversight on my part and I thank you so much for answering my post. A near panic almost ensued!