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Memory and Speed problems

DanielKunz
Registered: Jan 22 2008
Posts: 55

Hi,
I have an Interactive Form with an front page and an body page with
repeating subforms. At the start of the form, it uses 150MB of memory.
while working with the form, the body page rises to about 20-30pages
(30-40 subforms). the used memory rises too, up to 600-700MB. the speed slows
down to 20 seconds for a funktion normally last less than a second. I
have a funktion to compress the pages (but not the subforms). After that funktion (body page has now about 6 pages), the speed is better (same
function has only 2 oor 3 seconds), but the used memory already has about
500MB.
Is there a way to free some memory? save, close and reopen don't bring
any improvement.

Any ideas?

My Product Information:
Acrobat Standard 8.1.2, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Without access to the actual PDF it's difficult to make suggestions. Have you seen the suggestions noted in [url=http://partners.adobe.com/public/developer/en/pdf/designer_performance_1_0.pdf]Improving the Performance of Adobe LiveCycle Designer Forms[/url]?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

DanielKunz
Registered: Jan 22 2008
Posts: 55
Hi,
I've already seen that manual but it doesn't helps.
Is there an limit of repeating subforms (perhabs also in nested repeating subforms link in my case)?
Are repeating subforms slow? and that amount of subforms results in that extreme performance loss?
Strange is also that extreme use of memory. And why it's not free if I delete repeating subforms?

Nobody ideas to answer my questions?

Daniel
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Have you tried updating to 8.1.2 to see if the issue is corrected? The Release Notes mention several fixes related to forms -- and specifically subform behavior improvements.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

DanielKunz
Registered: Jan 22 2008
Posts: 55
I always use Adobe Acrobat Standard 8.1.2. to work with my forms, but thanks for your answer.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Actually I meant to say 8.1.3 (not 8.1.2). Here is a link to the [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407016]release notes[/url].

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

DanielKunz
Registered: Jan 22 2008
Posts: 55
I've tried that version, but no improvements
tgoodman
Registered: Aug 18 2008
Posts: 72
This sounds very much like the same problem I had. It turned out to be a bug in Livecycle designer - there is a fix which you can apply, or you can just edit the xdp to remove the erroneous lines being created:

http://www.adobeforums.com/webx/.59b7196a
DanielKunz
Registered: Jan 22 2008
Posts: 55
Unfortunately thats not the same problem.
I doesn't have that much repeating lines in my code.

But thanks for yout help
DanielKunz
Registered: Jan 22 2008
Posts: 55
This problem is still actual. No other ideas?

Now I have also the problem, the Acrobat.exe crashes if I opened 20-25 subforms with 10 - 60 nested repeating subforms in each.

Any ideas where this crashes are produced from?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
I would try [url=http://www.acrobatusers.com/forums/aucbb/viewtopic.php?id=21476]Submitting Crash Information Using Windows Error Reporting[/url].

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

radzmar
Expert
Registered: Nov 3 2008
Posts: 1202
Hello,

in what way does the Acrobat crash? Does an error message appear or is the app freezing abruptly?

I'm asking because I had a weird issue with Acrobat in the past. too.
On some days I was able to open XFA-forms but from the moment I clicked into a field it freezed with a constantly cpu usage from about 50%.
So I was forced to close Acrobat always with the task manager.
I made a complete reinstall of all my Apps (Acrobat, Java, Service Packs etc.) , but the problems came up again.
A deeper seach in the www guided me to the root of all evil.
It wasn't Acrobat or Windows or another installed app, it was my PC itself.
For some reason the chipset driver of my Dell XPS wasn't working proper.
I reinstalled it and also set the BIOS to factory defaults.

My problem was solved!

You can see, that thinking outside the box, can be very helpful in some cases.
And maybe your problem comes up from a similar reason.

radzmar
LoveCycle Blog
Documents you need:
LiveCycle Designer ES2 Docs

DanielKunz
Registered: Jan 22 2008
Posts: 55
@ Ikassuba: Unfortunately I just have Designer 8.0, so that way doesn't works

@ Radzmar: That vary on the Acrobat version:
8.1.2: The Screen freezing abruptly (CPU usage 50%)
8.1.7: The Acrobat.exe is terminated

The problem appears not only on 1 computer. Lots of employees use that form. And every time, the form gets so big, it crashes sometime.