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My livecycle form will not let Adobe Readers Digitally Sign

Forum Index > Forms: LiveCycle Designer > My livecycle form will not let Adobe Readers Digitally Sign
2008-10-22 14:15:14
jrperez
Registered: Aug 27 2008
Posts: 11
Answered

I created my form in livecycle and I also have adobe pro on my PC so I am able to digitally sign the form created but when I try to see if someone with Adobe Reader is able to do a digital signature they are unable to sign. When going to Adobe preview it gives me Report Code 4000 for Unrecognized PDF content. Can someone help me out. I really appreciate all the help.

My Product Information:
LiveCycle Designer, Windows
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2008-10-29 11:02:09
#1
jrperez
Registered: Aug 27 2008
Posts: 11
Most of my customers use adobe reader 8.0. I am not sure how to extend it to reader or to check on how if it is.
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2008-10-29 14:49:04
#2
Runolfr
Registered: Oct 1 2008
Posts: 119
jrperez wrote:
Most of my customers use adobe reader 8.0. I am not sure how to extend it to reader or to check on how if it is.
You need to open the PDF with Acrobat Pro and look under the Advanced menu to find the command to extend privileges to Reader.
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2008-10-31 07:19:30
#3
jrperez
Registered: Aug 27 2008
Posts: 11
Thank you for your help.
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