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No "select e-mail client" dialog box with Acrobat and Reader 8

avianonomastics
Registered: Apr 14 2007
Posts: 2

I just upgraded to Acrobat Pro 8, and I'm having a problem with the e-mail submission buttons. When I designed a form with a "submit by e-mail" button for use in Reader 7, users were presented with the "select e-mail client" dialog box, with the option of submitting the XML data via an e-mail client or saving it to use as an attachment with a web-based e-mail application.
This option does not appear with Acrobat 8 or Reader 8 (even with forms designed with LiveCycle Designer 8). The programme will only allow submission with the default e-mail client. If I use the "distribute forms" function, the "select e-mail client" dialog box appears, but there is only an option to save the entire PDF file (not just the XML data).
 
Do you have any suggestions? What I want, in brief, is a way to allow users to save XML data locally to send as an e-mail attachment over web-based e-mail.

My Product Information:
Acrobat Pro 8, Windows
pdftrainer
Expert
Registered: Dec 14 2005
Posts: 180
All these options depend on the use of the html command "mailto: in some sort.

You might try using the "Submit via e-mail" button in Designer. That submits only as XML. You can then manually enable local saving through Acrobat's Advanced | Enable Usage Rights in Adobe Reader option.

A certified expert on Adobe Acrobat, Carl Young is an Adobe Acrobat and LiveCycle Designer trainer and consultant based in Phoenix. He is the producer of the [link=http://www.pdfconference.com/]PDF Conference[/link].