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Vanishing Digital Signature

Forum Index > Forms: LiveCycle Designer > Vanishing Digital Signature
2009-05-16 02:36:56
nikana
Registered: May 16 2009
Posts: 5
Answered

I have created a form which incorporates a digital signature for people to fill out, and sign.
http://torkweightlifting.com/Documents/2009%20AWA%20Reclassification%20Meet%20-%20Entry%20Form2.pdf

The first filled out/signed form I have received back does not print the signature, even though it is in the document. It does not appear in the print preview window either.

- I have adjusted the various options in 'Comments and Forms:' (Eg. Document and Markups, Document and Stamps)
- I have not found a setting to adjust in the 'document properties>security'.

Thanks for your prompt assistance.

/using Acrobat 9 Pro

My Product Information:
Acrobat Pro 9.1.1, Windows
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2009-05-19 12:02:54
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
When creating your form in LiveCycle Designer, it appears that you selected the Presence value for the Signature Fields as "Visible (Screen Only)" . You'll want to change this to "Visible" instead.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2009-05-19 13:52:53
#2
nikana
Registered: May 16 2009
Posts: 5
Thank you, lkassuba... I've found that if I print the document for PS, or export it as a raster image,... it is 'visible'. It will have to be the work-around for now. :D
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