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Acrobat 6.0 Pro and Windows Vista

Forum Index > General Acrobat Topics > Acrobat 6.0 Pro and Windows Vista
2009-04-13 06:33:33
mhinkle
Registered: Apr 13 2009
Posts: 3
Answered

Hello,
I just purchased two new laptops with Vista installed.
I installed my Acrobat Pro v6.0 on each and whenever I attempt to open a .pdf I get an error/warning that this version is not compatible with Vista. Usually, it causes the app to hang and I end up rebooting.
Is there some requirement or restriction that causes 6.0 not to work with Vista?
IF so, How do I upgrade? or is there some other "workaround" that will allow me to use the version (6.0) that I have installed??
Thanks for any help you can offer!
Matt.

My Product Information:
Acrobat Pro 6.0, Windows
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2009-04-13 08:00:46
#1
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Every software has a set of "minimal requirements", one of which (maybe the first) is always the operating system.
The first version of Acrobat to be Vista-compatible was 8.1. Any previous version *may* work with Vista, but it is not guaranteed (and probably not advisable). If you want to upgrade (the current version is 9) you should contact Adobe directly or check their website for more details.

- AcrobatUsers Community Expert - Contact me personally at try6767 [at] gmail [dot] com
Check out my custom-made scripts website: http://try67.blogspot.com

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2009-04-13 16:22:11
#2
mhinkle
Registered: Apr 13 2009
Posts: 3
so, I guess my only option is to purchase an upgrade?
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2009-04-13 20:51:52
#3
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Your options are purchase Acrobat 8 or Acrobat 9 (upgrade or full).

If you obtain 8.x do sequence in the updates to 8.1.4.
If you obtain 9.x do sequence in the update to 9.1.

If your VISTA is 64 bit you will want to read
[url=http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333360]Support policy for Adobe Acrobat 8.x (Windows x64)[/url]

Other useful information:
[url=http://www.adobe.com/go/kb403291]64-Bit Support for Adobe Products[/url]
[url=http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=333780]Support policy for Acrobat 7 and 8 on Windows Vista[/url]
[url=http://blogs.adobe.com/pdfitmatters/2008/12/version_compatibility_of_acrob.php]Version Compatibility of Acrobat PDFMakers[/url]

Be well...

Be well...

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2009-06-16 12:33:41
#4
Nobe
Registered: Jun 16 2009
Posts: 2
Download and install the free PrimoPDF http://www.primopdf.com. Once installed, choose this as the printer to create a .pdf document to from Word or any other program. You won't be able to print directly to Adobe Acrobat 6.0 anymore so you might just delete it's icon from your printer list. When you print to Primo it is a little more combersome until you get used to it, but you will be able to create .pdf documents with a Vista operating system that you can then use your Acrobat 6.0 to open.
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