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Acrobat 8.1 doc doesn't open until I click the browser "refresh" butto

sakrueger
Registered: Jan 16 2008
Posts: 4

I'm running into an issue where my pdf files won't open until I click the "refresh" button in the IE browser.
Can someone tell me how I can resolve this issue.
Thanks.

My Product Information:
Reader 8.1, Windows
carrimak
Team
Registered: Dec 13 2006
Posts: 165
Three things to do:

1. Make sure all of your updates are updated, for Acrobat, IE, and Windows

2. Run a good registry checker program. It often will clear up those vague types of problems.

3. Uninstall/reinstall the plugin for your browser.

I'd probably do those things in the order suggested......

Hope this helps......

Acrobat is probably the program I use most often and I'm learning more every day.

sakrueger
Registered: Jan 16 2008
Posts: 4
What browser plugin are you referring to and how would I un-install and re-install the plugin?
Thx
carrimak
Team
Registered: Dec 13 2006
Posts: 165
see the link below for many good tips:

http://tinyurl.com/33y74y

Also; under Tools/Manage Add ons is where you can enable/disable/add more plugins.

Acrobat is probably the program I use most often and I'm learning more every day.