Hello,
I was recently upgraded from Acrobat 7 to Acrobat 9 Pro. I use the PDFMaker add-on for Outlook, and one feature of it that I have always liked is the ability to "append selected emails to existing pdf". When I attempt to do this in Acrobat 9, I am given the following message:
"Acrobat PDFMaker has detected that the selected file was created using outlook pdfmaker 7.0. this file must be upgraded to an adobe pdf portfolio to append more emails".
I DO know what a PDF Portfolio is, and I would NOT prefer to use them for this matter. I would prefer for my document, with the new emails appended, continue to be a single continuous PDF that I can scroll through.
If I click Yes to the above error message, PDFMaker runs through a process where it is supposedly trying to convert my existing file to a Portfolio, and ultimately crashes. This occurs with ANY of my existing PDF's. And of course if I click No to the error message, that cancels the process.
What makes this even more frustrating is that in the PDFMaker options, if you lower the compatibility setting to something lower than 7.0, I still get the error message. I also tried unchecking "Output adobe PDF Package when creating a new pdf file"
A workaround solution that I found is that if you take your existing PDF that you are trying to append the PDF's to, and "repurpose" it through the PDF Printer, with a compatibility setting of 8.0 or greater (this makes a copy of the PDF that is compatible with the version you selected), you can then append existing emails to this "repurposed" PDF, and they will append normally, as pages in a single PDF File.
So in Acrobat 9, PDFMaker can append pages to a PDF normally when the PDF is Version 8.0 or greater, but 7.0 or previous it forces you to convert it to a portfolio?? That makes no sense to me. Especially when in Acrobat 7 and previous you could always append existing emails without a problem. Could someone please explain the thinking behind this, or at least post a solution that you know of? Thanks. I apologize if this has already been posted but I didn't find it anywhere.