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Acrobat 9 Pro Cannot connect to Scanner

2010-07-24 13:08:57

danahoffman

Registered: Nov 15 2006

Posts: 21

Kodak i30 scanner 32 bit
Windows 7 OS
Scanner installed in Programs (32 bit) not Programs 64 bit
Tried to import scan in Windows 7 Virtual XP mode and normally
latest driver from Kodak indicates a twin driver will be installed, however do not see twin driver

Acrobat 9 sees the driver, but opens up window that says "Cannot connect to the device at this time". then closes?
Any suggestions greatly appreciated.
dana
dana [at] dh-llc [dot] us
303-863-9600

Hoffman International Investigations, LLC
Complex Investigations, Protection Details, with Specialties in insurance Investigations, Rollover and Seatbelt and fatality Investigations on behald of Auto Manufacturers. major liability investigations. VP of

My Product Information:
Acrobat Pro Extended 9.3.1, Windows

2010-07-27 06:54:20

lkassuba

Registered: Jun 28 2007

Posts: 3636

Is this scanner connected to your computer or is it wireless?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.