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Acrobat 9 Pro won't start after installing 3rd party plug in

EPJOAT
Registered: Mar 10 2010
Posts: 2

We recently upgraded to Acrobat 9 Pro (on a PC running XP). 2 weeks later we installed Enfocus Pit Stop 9. Immediately after the Pit Stop installation was complete, we were no longer able to open any files in Acrobat 9. They will open in Reader, but not Pro. Any thoughts? I'm at the point where I'm thinking I need to re-install Acrobat 9.

My Product Information:
Acrobat Pro 9.0, Windows
try67
Expert
Registered: Oct 30 2008
Posts: 2398
Contact Enfocus.
By the way, it's not recommended to have both Acrobat and Reader on the same machine.

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