Adobe Acrobat

Sorry if the topic has already been covered here. I wasn't able to figure out how to get the search feature to look for an exact phrase. (The usual quotation marks don't do it.)

The problem is that from about a quarter to a half of the PDF files I download from the web generate the message "Acrobat could not open xxxx.pdf because it is either not a supported file type or because the file has been damaged." This includes professional papers and other documents which surely have been created correctly. I get the same result for a given file even if I download it several times.

I'm using Acrobat Standard 7.0.9, which I just updated. I don't have any other versions of Acrobat or Acrobat Reader on my system.

Does anyone know a fix for this?

2007-10-30 11:00:51

lkassuba

Registered: Jun 28 2007

Posts: 3636

This is an error message that tends to occur when trying to open Word files in Acrobat. Here is a link to the technical note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=330020&sliceId=2Can you forward an example URL where you see this error?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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