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Acrobat Pro 9 - Editing text with TouchUp Text Tool ruins formatting

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2009-06-25 06:49:39
ASC-David
Registered: Jun 25 2009
Posts: 6

We just upgraded our PC's in my company (as of yesterday). We were running Acrobat Pro 8 on our old PC's and now were' running Pro 9.

In Pro 8, we could edit PDF documents by using the TouchUp Text tool. Simply select the text, delete the old text, type in the new text... done and done.

But with Pro 9, whenever I edit any text I get an error message: "All or part of the selection has no available system font. You cannot add or deletext using the currently selected font." Then, if I continue anyway, it completely screws up the formatting of the document. It appears as though some of the text is now on top of other text (like it's layered). It makes the document totally unreadable.

The font on the document is Courier. The font I have on my system is Courier. When I type the new text, the font appears identical. But I do get that error "no available system font." Why am I having this problem?

I've been searching but I haven't found a solution. Anyone else have this problem? If so, how do I fix it.

My Product Information:
Acrobat Pro 9.0, Windows
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2009-06-25 07:22:28
#1
UVSAR
Expert
Registered: Oct 29 2008
Posts: 1357
Courier is one of the so-called "base-14" Acrobat fonts, so behaves strangely when editing if it wasn't embedded in the PDF (Acrobat will see the non-embedded font entry and use it's own version of Courier to render the page, but when you try and edit the text you're using your OS-installed version of the file.) They may look the same, but to Acrobat they're not. In the PDF's properties/fonts panel, it won't say "embedded" if it's using the base-14 outlines.

If it's not embedded, try writing the original PDF with all fonts forcibly embedded, either by manually removing the base-14 list from distiller's font setting panel, or printing to PDF/X which embeds everything. Then the document will be using the same "version" of Courier that you're trying to edit with, and Acrobat shouldn't grumble anymore.
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2009-06-25 07:41:25
#2
ASC-David
Registered: Jun 25 2009
Posts: 6
UVSAR wrote:
Courier is one of the so-called "base-14" Acrobat fonts, so behaves strangely when editing if it wasn't embedded in the PDF (Acrobat will see the non-embedded font entry and use it's own version of Courier to render the page, but when you try and edit the text you're using your OS-installed version of the file.) They may look the same, but to Acrobat they're not. In the PDF's properties/fonts panel, it won't say "embedded" if it's using the base-14 outlines.If it's not embedded, try writing the original PDF with all fonts forcibly embedded, either by manually removing the base-14 list from distiller's font setting panel, or printing to PDF/X which embeds everything. Then the document will be using the same "version" of Courier that you're trying to edit with, and Acrobat shouldn't grumble anymore.
Thank you for the info, but I'll need some clarification.

The document is generated by our head office in Europe, and sent to us via SAP. So I can't exactly ask them to change their document set-up to suit me. Plus, it worked fine with Pro 8, but it's not working with our new version with Pro 9.

With that in mind, is there a way I can force the existing document into either a local font type, or "replicate" the Adobe Courier into my local OS so I can edit the text in the font that Acrobat "likes?" Is it possible to download the Acrobat font that was generated in the original document?
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