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Acrobat Reader

emorelli
Registered: May 20 2007
Posts: 6

Why does Acrobat Reader launch when I select Acrobat Professional from the Start menu?????

My Product Information:
Acrobat Pro 8, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
When Acrobat and Reader are installed on the same system, Windows needs to know which application you want to use to open a file type.
If you have Acrobat and Reader both compeeting to open a PDF, you have a conflict.
Try this. Right click the PDF file and select Properties, click the General tab and set the "Open with..." option to Adobe Reader or Adobe Acrobat.
Note: You really don't need to have Reader install with Acrobat unless you are using Reader to test PDF's created with Acrobat.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

dsteinschneider
Registered: Sep 9 2007
Posts: 5
Hi Eugene - I have the same problem as emorelli - if you read the first message carefully you will see that emorelli isn't clicking on a pdf file from explorer. He is choosing Acrobat Pro (probably 6 or 7) from the start menu. In my case it is 6 Pro which does a perfectly good job creating PDF's for me. On the other hand I prefer Reader 8 because it works correctly with IE7 and its quicker. The problem is even if I click on the actual Acrobat Pro 6 exe in its program folder Windows somehow "automagically" runs Reader 8. The only way I can get windows to launch Acrobat Pro 6 is to temporarily place the Reader 8 folder in the recycle bin. I've worked with DOS and Windows for ages and I've never seen the shell not launch the exact executable I double-click on. What kind of weirdness is adobe doing to create this issue?. I'm a little suspicious that Adobe isn't working too hard to fix this because they are likely to recommend an unneeded upgrade to Pro 8 as the solution. Sorry to be cynical but the conflicts between Standard/Pro and the reader seem absolutely unnecessary to me.
pddesigner
Registered: Jul 9 2006
Posts: 858
I think the key to this problem is the file extention .pdf

Windows has to determine which application (Acrobat or Reader) to use to open the file. You can only associate one file type to an installed application.

If one wants to have both applications on their hard drive, they could partition it and run two operating systems (Windows 98 & Windows XP).

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You can also run the Repair Acrobat Installation (under the Help menu) to try to correct the problem.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

dsteinschneider
Registered: Sep 9 2007
Posts: 5
Before I got back here I found another person recommending help > repair > acrobat. It worked and was quick to execute. I was a little mad earlier because I've been wrestling with the conflict between 7/8 acrobat with my 6 Pro for the past year. At this point I think they've actually fixed the problem because before when I ran repair in Acrobat 6 pro the reader 8 was pretty much knocked out - didn't work in web broswer and could only be invoked by run reader exe first.
dsteinschneider
Registered: Sep 9 2007
Posts: 5
Forget to add that that didn't happen this time - 8 reader (which I want) is coming up when I click on a pdf extension or a link in web browser
bohica
Registered: Feb 3 2009
Posts: 1
I am new to the forum but am experiencing the problems mentioned in these messages. In obtaining a solution to using Pro 6, I uninstalled Reader 9 and reinstalled Pro 6. Pro 6 now works fine - EXCEPT that I cannot read a pdf file using IE7. If it makes any difference, I am running XP Pro SP3. Any help will be appreciated.
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
bohica,

TechNote 314885 (Acrobat PDF-capable web browsers and PDFMaker-compatible applications (Acrobat 6.0))
appears to indicate that IE7 - Reader/Acrobat 6 lack compatibility.
You may have to revert to IE6 or upgrade Acrobat to a newer version.

[url=http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=314885]the TechNote[/url]

Be well..

Be well...

jonrichco
Registered: Feb 10 2009
Posts: 4
Conflict between Acrobat and Acrobat Reader

I think Adobe have screwed up. I have Acrobat 9 Standard and Reader 8 installed in the same partition. Both work fine from the start menu. However, only Reader works in a web browser. Thus I have to close Acrobat 9 to be able to view a pdf in Firefox.

Conversely, if I have Reader open anywhere in the system, I cannot eg, scan a file or edit it in Acrobat 9, meaning that I have to close all instances of Reader.

I would guess that the reason you cannot have 9 and Reader open at the same time, is that they both use some of the same files. Does anyone know a work around? If not, Adobe, please sort this out. You are wasting our time!
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
There is a lot of shared code between Acrobat and Reader and the different versions. This has been the situation for years. This is how Adobe chose to set things up and they have a lot of work to do if they are going to change their style. But as a good practice, one should not mix different version of the same product. MicroSoft office has problems when there are multiple different versions on the same system.

George Kaiser

jonrichco
Registered: Feb 10 2009
Posts: 4
Thanks gkaiseril. Pity about that, but I don't really want to run two versions at the same time. I would much prefer to just run Acrobat 9, as I often use it several times per day. What Adobe need to do (IMHO) is to develop Acrobat to work in a web browser. That should not be beyond the bounds of their programming skills. Then I can remove Reader from my system.

Adobe - if you read this, please note!
gkaiseril
Expert
Registered: Feb 23 2006
Posts: 4307
You should not have Acrobat and Reader on the same machine. Both Arcobat and Reader come with the web plugin and if you have them both installed you can end up with each changing the webplugin.

George Kaiser