Hello,
I'm having all kinds of problems with Acrobat 8 and Word 2007.
The laptop I'm installing it on is running Windows Vista Ultimate. It has Microsoft Small Business 2007 installed as well.
When I install Acrobat 8 on it, Excel, Outlook and Acrobat works but Word will not work. If we double click on a word document, word will open but the document will not display. If we open Word, click file, click open and try to open a document that way, the document will open but it will not let you move the cursor anywhere on the document, and if you attempt to modify the document, we get the message that word is not responding, there is an error and it needs to shut down.
We had to uninstall acrobat 8 and do a system restore from a point before acrobat was installed before word will work again.
We tried installing just adobe 8 reader but we get the same results.
We have applied all of the Vista, Office and Acrobat patches but they did not make a difference.
Can anyone help me with this issue? It's becoming a huge problem at our business and we need to get it resolved.
Thank you in advance for any help or suggestions you can give me.
Thanks!!!
Lynda
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401589&sliceId=2
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.