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Adobe 8 Reader error after "Reading untagged document window" pops up

jamicmom
Registered: Jun 22 2007
Posts: 2

I upgraded from Reader 7 to Reader 8. I can open documents on my computer, but am unable to open documenets with Internet Explorer. When I do, I can see the document for a second, but then the "Reading untagged document window" pops up and then an error window after that, and after I report the error it closes the "Reading untagged" window and the screen is blank.

I'm assuming it might have to do with the internet settings. I tried uninstalling and reinstalling a couple of times, but that didn't work.

Any suggestions? Thanks! :)

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Try turning off off Accessibility. View --> Read Out Loud --> Active Read Out Loud
Make sure this is turned off.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.