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Adobe 9 and verity full text searchability

nmara
Registered: Feb 4 2007
Posts: 102

WE have two different Electronic Doc Mgmt Systems where I work. They both use a product called Verity to performs full-text searches on documents in their databases, however both have issues when files were distilled using the new Acrobat 9 distiller. I have tried chaning the distiller settings to no avail. I am also trying to contact Verity vendor to see if there is anything they can suggest but at this point no luck.

Has anyone else come across any similar issues with Adobe 9 PDF files? Any known solutions? thanks in advance,

Nat Mara

My Product Information:
Acrobat Pro 9.0, Windows
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
There were significant updates made to the search capability in Acrobat 9 (i.e., search PDF Portfolio, search within PDFs attached to parent, etc.). Are these files you are trying to search PDF Portfolios? If so, you may need an update from Verity to search across this content.

Do you have any problem if you revert your content to PDF 1.7 or earlier?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

nmara
Registered: Feb 4 2007
Posts: 102
Sorry for teh delay in getting back to you, however here are my responses.

1. These are not portfolios - they are individual PDF files.

2. I am not sure if I reverted teh content to PDF 1.7, but here is what I tried to do: I tried changing the distiller settings by going to ADVANCED>PRINT PRODUCTION>ACROBAT DISTILLER>SETTINGS>EDIT ADOBE PDF SETTINGS and changing the compatibility settings, however that did not resolve the issue.If there is something else I can try, I am all for it. I would even be open to setting up the default to reverting PDf content back to earlier versions of Adobe but just wonder what the downside to that might be.

Thanks a lot,
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
If you look under the Document Properties (Ctrl +d) what version of PDF is listed?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

nmara
Registered: Feb 4 2007
Posts: 102
It says 1.5 (Acrobat 6.x) after version and Acrobat Distiller 9.0.0 (Windows) after PDF Producer.

Does that help?
zjw2112
Registered: Oct 7 2008
Posts: 2
Does anyone have any new information about this problem? I am having the same problem. I am using Oracle Text to do full text searching. Oracle Text provides an API for extracting the text from a PDF, and Oracle uses Verity technology to do this.
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Leonard has a [url=http://www.acrobatusers.com/blogs/leonardr/2008/10/02/checking-a-pdf-for-searchable-text/]Preflight profile[/url] that you can use to detect whether any text in a PDF can not be properly encoded as Unicode (and thus searched). If you run this profile, what is reported?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

zjw2112
Registered: Oct 7 2008
Posts: 2
Using a test PDF, I am able to export the PDF to a text file using Adobe export. However, when I run Preflight with the "Text can be searched" profile, it tells me the following:

Page 1: TimesNewRomanPSMT 12.0 pt TrueType not embedded Black (1.0) overprint: off


I also tried using the Apache Incubator project "PDFBox" to extract the text and it has problems with this PDF created by Adobe 9.
nmara
Registered: Feb 4 2007
Posts: 102
I do not have Adobe 9, but some files which may come into our system maybe distilled using 9.0. How can I use Leonard's profile if I have 8.0 Professional? Is there something else I can check on my end?
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
zjw2112 wrote:
Using a test PDF, I am able to export the PDF to a text file using Adobe export. However, when I run Preflight with the "Text can be searched" profile, it tells me the following:Page 1: TimesNewRomanPSMT 12.0 pt TrueType not embedded Black (1.0) overprint: off


I also tried using the Apache Incubator project "PDFBox" to extract the text and it has problems with this PDF created by Adobe 9.
It doesn't necessarily sound as though font embedding is a problem. Since this is occurring with multiple 3rd party tools it may be related to compression. Distiller 9 uses the latest Adobe Postscript Interpreter, which means that all Job Options that are "not" based on an ISO standard (i.e., PDF/X/A) are set to PDF 1.5 with full compression.

The "full compression" feature has been part of PDF since version 6 (PDF1.5) but perhaps these search engines don't support this particular feature. To test this you can try creating a PDF using Distiller 9 using the PDF/X job options setting, which doesn't include full compression.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

nmara
Registered: Feb 4 2007
Posts: 102
Thanks for the suggestion. I got access to a PC with Adobe 9 Pro, and changed teh distiller settings for standard and smallest file size to no compression and created a PDF that way. I was then able to import and text search in one of my EDMS applications succesfully, however it still gets hung up in the other one. The ironic thing is that both use a product called Verity to perform the same functionality just obviouosly integrate with this product differently.

Can I change the Adobe distiller setting to the PDF/A standard without compression as the defualt? That might at least solve this issue on one of my systems.

Thanks again..
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
To make PDF/A the default setting simply select the setting in Distiller -- this makes it the default. You'll also need to set this in the PDFMaker macro and/or Adobe PDF Printer if this is the method you use to create PDFs.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

nmara
Registered: Feb 4 2007
Posts: 102
How does one go about making the settings in the PDFmaker macro? I can make the changes in the PDF printer, but not sure about the other.

thanks again..
nmara
Registered: Feb 4 2007
Posts: 102
Never mind . I think I found it. You were just talking about making the change in the preferences of the ribbon in Word, right?

thanks again..
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Yes, that is the place if you're converting documents from Word.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

ARI
Registered: Jul 14 2011
Posts: 4
I have a similar problem, if you set the Distiller and Optimizer in Adobe Acrobat 9.0 Pro to 1.5 or 1.6 it creates a 1.7 file. We have been trying to work around this for about a week now. If you right click on the file and look at the properties it is a 1.7 file and the single page files are not compatible but the multipage files are.

Thanks

ARI
Registered: Jul 14 2011
Posts: 4
I have a compatibility problem, if you set the Distiller and Optimizer in Adobe Acrobat 9.0 Pro to 1.5 or 1.6 it creates a 1.7 file. We have been trying to work around this for about a week now. If you right click on the file and look at the properties it is a 1.7 file and the single page files are not compatible but the multipage files are.

Thanks