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Adobe Acrobat 9.4 requires administrator password to open

Forum Index > Deployment & Installation > Adobe Acrobat 9.4 requires administrator password to open
2010-11-01 08:30:30
MacGeek83
Registered: Nov 1 2010
Posts: 1

I've found the odd article about this on other sites but know body has found a fix that I can find. I have close to 100-150 desktops that I'm having this issue with. I have Adobe CS4 Design Premium installed and all up to date. When a user attempts to open Adobe Acrobat they are prompted to enter a administrative user/password. All students are standard users so they can not do this. I've built the default user from both a standrad user and an admin user and still the same issue.
 
Any help would be greatly appreciated .... as it stands right now Adobe Acrobat can not be used by any students at all.
 
Thanks!!
 
.

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2011-03-17 09:04:23
#1
dchouhan
Registered: Jan 16 2011
Posts: 4
I am having this same problem, using Adobe Acrobat Pro 9.4.2 on a Mac, running Mac OS X 10.6.6. After installing the most recent updates, I am prompted for an admin password every time I open any PDF. It's very irritating. Does anyone have a solution for this?
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2011-04-18 09:33:24
#2
[email protected]
Registered: Apr 18 2011
Posts: 1
I AM ALSO HAVING THE SAME PROBLEM WITH THE SUITE FOR A MAC PC.

IS THERE ANYWAY TO SETUP THE SECURITY SO THE ADMIN DOES NOT HAVE TO LOG ON EACH TIME.

THANKS FOR YOUR HELP!!


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2011-04-27 12:06:26
#3
SeattleUser
Registered: Nov 21 2008
Posts: 108
I have a solution, but you're not going to like it...! It's a known issue with Acrobat, especially when deploying it in an enterprise system. If your problem is the same as the one we encountered at my firm (I presume you are on a Mac, but am not sure?), you'll need to enter the Admin password for each one of those computers - possibly for each non-admin account on the machine (not sure about this since we only have one user per computer at my firm and haven't tested it for multiple accounts). That's the bad part. The good part is that, after doing it once, you shouldn't need to do it again. At least, we didn't at my firm. I've seen this issue discussed on various forums and will provide a link to a discussion on the Adobe forum site - hopefully it will give you some insight/details on the issue, even if it doesn't provide an answer (I'm not into the technical deployment side as much, myself).

http://forums.adobe.com/thread/300231
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2011-04-27 12:06:27
#4
SeattleUser
Registered: Nov 21 2008
Posts: 108
I have a solution, but you're not going to like it...! It's a known issue with Acrobat, especially when deploying it in an enterprise system. If your problem is the same as the one we encountered at my firm (I presume you are on a Mac, but am not sure?), you'll need to enter the Admin password for each one of those computers - possibly for each non-admin account on the machine (not sure about this since we only have one user per computer at my firm and haven't tested it for multiple accounts). That's the bad part. The good part is that, after doing it once, you shouldn't need to do it again. At least, we didn't at my firm. I've seen this issue discussed on various forums and will provide a link to a discussion on the Adobe forum site - hopefully it will give you some insight/details on the issue, even if it doesn't provide an answer (I'm not into the technical deployment side as much, myself).

http://forums.adobe.com/thread/300231
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