The company I work for has our computers locked down so that our users do not have a lot of permissions. This causes an issue when a user tries to change their Adobe PDF Settings for printing. The users need to make custom paper sizes. The way they do that is by clicking on File - Print - Change printer to Adobe PDF - Click Properties - Click Adobe PDF Settings - Click Add. They then adjust the paper size as needed. Then they click Add/Modify. This does not save their choices though. There is no error.
The user does not seem to have permissions to the required area to save these changes. Where are the changes saved? Is it a temp file/folder or the registry?
These steps will work for the user if they are in the administrators group.
Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.