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Attach to Email

2009-04-30 14:19:44

IODESIGN

Registered: Apr 30 2009

Posts: 2

Hello,

I use Adobe 8 and MS Outlook 2007. When I select the File>Attach to Email option, nothing happens. Previously, this option would open a new blank email, with the PDF document attached. I've recently reinstalled all of the programs on my computer, so I assume I've missed a setting somewhere, but I'm not sure where to look. When I go to Control Panel>Internet Options>Programs, Outlook is set up as the default. Any suggestions?

Thank you,

Laurie

2009-05-01 06:01:49

suewhitehead

Registered: Jun 3 2008

Posts: 232

As a computer support worker, I would suggest that you may have reinstalled things in an order that didn't allow hooks to be setup. Don't know if this is it, but you could try: With Outlook already installed, uninstall and reinstall Acrobat. That may recreated the connection between the two.

2009-11-27 19:17:20

atlbuzz

Registered: Nov 16 2009

Posts: 1

Adobe had me uninstall and reinstall Acrobat 9.09 Professional but it STILL doesn't work anymore. (Stopped when I moved to 9.0).

2009-11-30 08:51:35

lkassuba

Registered: Jun 28 2007

Posts: 3636

Are you able to communicate with Outlook 2007 from Acrobat at all? Do the other email commands work (i.e., Attach for email review)? Have you tried Repairing your Acrobat installation?

Have you recently upgraded your Exchange server? If so, is it possibly blocking the attachments?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.