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Attachment linking

doubleum
Registered: Jan 7 2008
Posts: 4

How do I create a link to an attachment in such a way that it will open the native application and the document itself ( e.g. excel sheet and excel)
I can get it to work with other PDF documents but not with attachments that are created in other applications

My Product Information:
Acrobat Connect 7.0.0, Windows
pddesigner
Registered: Jul 9 2006
Posts: 858
The end user must have the native application installed on their computer before they can open an attachment.

More info on linking can be found in the "How To ..", Tutorials on this page.

My favorite quote - "Success is the ability to go from one failure to another with no loss of enthusiasm.

doubleum
Registered: Jan 7 2008
Posts: 4
It will not work even if the native software is installed , I have used the procedure that is described in the Acrobat help section but I can't get a non Pdf document to launch from within acrobat ( ...it does launch if I click it in the attachments section)
rjspurr
Registered: Nov 8 2008
Posts: 2
I have the same problem. I want to click an icon in the document which will launch a specific attachment, using the link command. I'm using Acrobat 9.

???
rbogie
Registered: Apr 28 2008
Posts: 432
this will get you on track with a technique for opening a non-pdf attachment from the body of a page. (the link tool is of little use, as it will only open a pdf attachment.) a work around is to use the 'Attach File As Comment' tool in the 'Comment & Markup' toolbar. The icon choices are limited and icons cannot be resized. recommend the 'graph' icon as it makes the largest hot zone. At properties-general at both 'author' and 'subject' fields enter any meaningful text; recommed 'double click here to open attachment' so your reader can catch this helpful tool tip. At properties-appearance set opacity to zero (0%); the tiny comment icon remains visible and remains attached to the main (now invisible) hot zone icon. Place the hot zone icon at the text where you want your reader to click in order to open the attachment. (as others in this thread have said, the reader must have the attachment's native app.) In properties recommend select 'locked'. (Before it's locked, the icon that you've created can be copied and pasted any number of times within the document.)
rjspurr
Registered: Nov 8 2008
Posts: 2
That worked. So this file is attached and will travel with the pdf and the attachment can be opened and viewed by the recipient, provided they have the native application available?

Thanks!
rbogie
Registered: Apr 28 2008
Posts: 432
here's a follow-on. be sure to advise your users/readers to make the following setting: Edit > Preferences > Trust Manager -- place check at "Allow opening of non-PDF attachments with external applications". Also, if you attach files of type ZIP, RAR and EXE, you'll need to read TechNote ID: 331371:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331371