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Blank PDF openned in Mac Entourage

Wassif
Registered: Jun 6 2011
Posts: 1

Hello there,
 
I received 3 PDF files within my Entourage Mail and they are showing like a blank sheet with a folded corner and when I clic on each one to open them, they do open with the proper number of pages but all of them are blank.
 
I'm using two different Macs MB PRO (10.5.8) and MB AIR (10.7.2).
I had the issue witth Acrbat 8 but the same issue happened with version 9.4.6 PRO when I upgraded them.
 
Also, my correspondent say that he used the standard process and that it is working with everyone else and had not used any protection system.
 
Is there something I missed somewhere???
 
Thanks for your help.
Wassif

My Product Information:
Acrobat Pro 9.4.3, Macintosh