Changing the program for "attach to email" command

Hi,
First, do realize that Adobe only tested Adobe Reader/Acrobat release 9.2 in Windows 7.
Adobe has stated that 9.2 and better will have support for Windows 7.
Also, Adobe states that, while releases prior to 9.2 may install and run, there will be no support of earlier releases for Windows 7.
In context of this, I suspect that you will encounter additional issues while using Acrobat 8.x product in Windows 7.

With that said; keep in mind that Acrobat is using what the OS is telling it is the "default email client".
You'll need to get the OS to provide the correct/desired information.
Nothing Acrobat can do; again, it uses what the OS identifies as the correct thing.
Compounding this is that Acrobat 8 does not "speak" Windows 7 OS at all well.

Be well...

Thanks for your reply.

Via "Default Programs," Windows 7 supposedly knows that Windows LiveMail is the default e-mail program. Outlook also knows that via the Options/Other tab.

Is there not equivalent tab in Acrobat 8?

No, to date Acrobat has no "pick your email client" feature.
It relies on what it can determine from the OS environment it is in.
As Acrobat 8 is not Windows 7 "aware" (i.e., tested and code adjusted to "know" what to look for/use in Windows 7) its "confusion" vis-a-vis the email client is no surprise.

Keep in mind that as Windows 7 continues to be updated use of any application not designed for this OS will be less and less viable.

Be well...

I'm having the same problem with Windows XP.

I have Thunderbird set as my default mail client. When I go into Thunderbird and have it check to see whether it (T'bird) is the default mail client, it says that it *IS*.

Yet, Acrobat still attempts to use Outlook (2003, which I recently installed, but do NOT use for e-mail).

What gives?

(Maybe can someone let me know where to look in the registry so I can just manually fix the issue?)

Thanks!

-pt

I've uninstalled MS Outlook entirely in the hope that Acrobat will find LiveMail. However, now Acrobat is "unable to connect" to my email program.

Can someone direct me to a user preferences file for Acrobat that I can delete so it will look for another email program, i.e. LiveMail, in recreating it?

Try reinstalling Acrobat; it should auto-reconfigure itself to the currently-installed mail system (right?). (First make sure your other/preferred mail program is set as the system default mail program. Probably there's somewhere within the setup of the mail program that you can check/set this.)
-pt

Thanks; did that, and it still isn't finding Windows Live Mail

Not really sure what Windows Live Mail is--but if it's a web-based thing (like hotmail), there may be no way to "connect" it. (Maybe someone else reading this thread knows more...?)

It's just the new name for the latest version of the Windows mail program, Outlook Express, which worked quite well with Acrobat previously.

Try making sure the following is set: Edit > Preferences > Internet > Internet Settings > Programs >Set Program> Set Program Access and Computer Defaults, Custom, Choose a default email program.

We are using Windows 7 but I see people writing of the same problem in Windows Vista and perhaps XP. Even though the default email program is set via "Set Program Access and Defaults," there may still be an incorrect registry entry pointing to Outlook. I haven't tried fixing this yet, but here are some web pages that say how. Do a "find" on the word "registry" in the web pages below and you'll see what I'm talking about:

http://forums.techguy.org/business-applications/658959-intresting-adobe-reader-problem.php

http://www.ghacks.net/2007/05/07/add-send-email-attachment-with-to-context-menu/

http://objectmix.com/adobe-acrobat/250279-problem-attaching-file-email.php

I hope this helps someone. Try at your own risk, and remember to back up the registry before you change it.

This is what worked for me. No editing of the registry, just a simple setting in Windows 7:

I had to do this on my Old XP machine and again on my Vista machine, which I just upgraded to 7 professional.

It boils down to setting Thunderbird as default in a very specific way - even if you think it already is the default, it will only work in this way. I'm using Acrobat Pro 8.0, and it seems to work fine in Windows 7 even though it is not supported.

Here' how: Start > Default Programs > Set program access and computer defaults > Custom (expand this) > Choose a default e-mail program
Then, click on 'Thunderbird'. - 'Use my current email program' won't do it, even if Thunderbird is already your default.


I can now email my pdf documents from Acrobat! WOOO HOOO!!

Does anyone know how to make Acrobat 9 or X talk to Thunderbird on Mac? When I try to email a file, I'm told that "The SendMail doesn't know how to talk to your default mail client. Please select a different mail application to use."

Any help appreciated,

(Windows 7) I went to Internet Options - Programs tab - Set Programs - Set Program Access And Computer Defaults - Custom. There I change radio button to Windows Live Mail under Choose a default email progam.

It worked, but it seemeded to not keep the change after I closed Acrobat and re-opened it.

I take that back. It did keep the change.

I take that back. It did keep the change.