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Directory permissions

odaley
Registered: Oct 28 2008
Posts: 7

Hi

I posted this in another group but am getting no answers. We have heavily locked down machines and would like to know which directories does Acrobat need to have write capabilities to so we don't need to give local admin rights to these clients.
thank you

My Product Information:
Acrobat Standard 7.0.7, Windows
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
In general, Acrobat can write to any folder on the user's system that is not restricted. From Acrobat JavaScript there is a concept of a "Safe Path". So scripts cannot write to the root folder, system folder, etc. its not well explained anywhere.

But it your machines are heavily locked down, only your IT can tell you this. It's a local issue that only they can answer.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/]http://www.adobe.com/devnet/acrobat/[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

odaley
Registered: Oct 28 2008
Posts: 7
Thanks ThomP

I am in the Support department. When I make the client a local administrator the application runs correctly. If I take away the admin rights she gets the
"An error has been detected with required application library and the product cannot continue. Please reinstall the application."
We have given her rights to the temp directory and Adobe "recommends" that users be local admins using writer. What I'm trying to find out, short of giving admin rights, is what other directories do we need to open up as making our clients local admins is not really possible.

thanks
thomp
Expert
Registered: Feb 15 2006
Posts: 4411
This really is an Adobe Support issue. It's thier product and they need to be able to tell you what needs to be done to make it work. You shouldn't have to ask on a forum for basic information about how to install a product. Beat on those support people until they cry Uncle;)

I would also suggest posting this over in the [url=http://www.acrobatusers.com/forums/aucbb/viewforum.php?id=27]Deployment and Installation[/url] forum.

Thom Parker
The source for PDF Scripting Info
[url=http://www.pdfScripting.com]pdfscripting.com[/url]

The Acrobat JavaScript Reference, Use it Early and Often
[url=http://www.adobe.com/devnet/acrobat/]http://www.adobe.com/devnet/acrobat/[/url]

Thom Parker
The source for PDF Scripting Info
www.pdfscripting.com
Very Important - How to Debug Your Script

odaley
Registered: Oct 28 2008
Posts: 7
Thanks again

If you knew the calls that have been made. I did post this originally in deployment and installing but noone responded. Since this is a slightly older version of Acrobat (7) they do not do free support on it. they actually suggested coming up here to see if anyone else had an answer! :)