Hi --
I have a Windows XP Pro SP3 computer with Acrobat 6.x Pro installed. To try to solve the problem I'm having, I recently reinstalled Acrobat and reapplied all the patches and service packs to bring it to the latest available level.
The problem I'm having is that the user of this computer cannot print to the PDF printer. Any attempt to print a document to this printer immediately results in a "This document failed to print" error and the document stays stuck with an error in the print queue.
The user has a standard user account.
However, if I try to print to the PDF printer on this PC using an administrator account, I can create PDFs just fine.
I have 12 other PCs in this office, all running Acrobat 6. All the users run on standard user accounts. I'm only having a problem with this user on this PC.
I figured that reinstalling Acrobat would reset or clean up Registry or file permissions problems that might have worked their way into this PC. It didn't.
How do I fix this?
Thanks,
CL
Adobe PDFMakers have a defined compatibility "range".
Trying to use it from newer applications (vis-a-vis Acrobat 6's product life span) is a 'can't get no satisfaction' scenerio.
See if this is the issue with a look over of this discussion of PDFMaker compatibility with applications.
[url]http://blogs.adobe.com/pdfitmatters/2008/12/version_compatibility_of_acrob.php[/url]
Be well...
Be well...