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E-mail link in pdf won't take

Forum Index > General Acrobat Topics > E-mail link in pdf won't take
2010-12-10 19:21:37
desert ratt
Registered: Dec 10 2010
Posts: 1

I have about five e-mail links in a pdf. Three of them work and two others, when clicked, bring up this box: "Acrobat does not allow connection to" (then the email address. One address is Yahoo.com and the other AOL.
I went to the Trust Manager but this just seems to do with web site and when I entered the e-mail addresses nothing happened. What's wrong? Thanks.

My Product Information:
Acrobat Pro 9.4, Macintosh
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2010-12-22 08:39:10
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
Normally when you click on an e-mail link, Acrobat brings up your client email program with the e-mail in the To: field. If it's not bringing up your email perhaps the link was not created properly and instead is linking to an HTML page thus the reason why the Trust Manager is appearing.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2011-01-17 10:01:20
#2
Wenty
Registered: Jan 17 2011
Posts: 1
After upgrading to Adobe CS5 Master Collection from CS4 Master Collection the "Submit by Email" button quit functioning on Adobe Interactive forms designed in LiveCycle 8.2. I get the an error message: "Acrobat Does Not Allow Connection To:mailto: then an email address". The "Submit by Email" buttons worked fine on all the forms with Adobe CS4 installed before upgrading to CS5.

Any Soluations?

Thanks

Warren Osgood

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