These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Error Message

2008-04-29 18:02:06

source1mro

Registered: Apr 29 2008

Posts: 2

Out of the blue I'm getting an error message that reads: A serious error has been detected and Acrobat Reader cannot continue. Please reinstall the application and try again.

Well I've tried repairing the program a few times, removing and reinstalling the program a few times, updating the program, updated Windows too but keep getting the error message over and over and can't use the program.

If anyone could steer me in the right direction I'd be indebted.

Thanks

My Product Information:
Acrobat Pro 8.1.2, Windows

2008-04-30 09:42:32

lkassuba

Registered: Jun 28 2007

Posts: 3636

Do you have a retail version of Acrobat or a volume license on your system? This error occurs sometimes when Activating the product. For more information visit the following technical note:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402427&sliceId=1

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.