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Free Upgrade to Acrobat X

2010-11-30 13:53:34

Lckent

Registered: Jun 8 2007

Posts: 3

Answered

About six weeeks ago I purchased Acrobat 9 Pro from a third party vendor. I was told I would receive a free upgrade to Acrobat X when it came out. I have activated and registered by copy of 9 Pro with Adobe. Is there anything else I have to do to get upgraded?

My Product Information:
Acrobat Pro 9.4, Windows

2010-11-30 14:08:33

George_Johnson

Registered: Jul 6 2008

Posts: 1876

Accepted Answer

It doesn't happen automatically. You need to submit a request.

For more info, see: http://kb2.adobe.com/cps/153/tn_15304.php

2011-01-11 10:39:14

hdhswr1

Registered: Sep 18 2007

Posts: 1

Who do you submit the request to?

2011-01-11 11:31:44

UVSAR

Online

Registered: Oct 29 2008

Posts: 1357

Read the KB article George has posted - it explains what to do.

2011-01-11 12:07:54

gkaiseril

Registered: Feb 23 2006

Posts: 4307

You can cut and paste the link to your borwser's address bar or Upgrade eligibility after new product announcement.http://kb2.adobe.com/cps/153/tn_15304.php

George Kaiser

2011-01-11 12:26:30

Lckent

Registered: Jun 8 2007

Posts: 3

gkaiseril wrote:

You can cut and paste the link to your borwser's address bar or Upgrade eligibility after new product announcement.http://kb2.adobe.com/cps/153/tn_15304.php

Correct