I cannot save/print/etc. (use the tool/task bar) if a website has embedded Acrobat Reader (pdf) into their website. The gray task bar appears but if I try to use it, the website "stops responding" (freezes). I don't have this problem on my other computer that has an older version of Adobe; it opens all pdfs. I have noticed that I can ONLY save Adobe pdfs if the website has made the document a link and the link itself will open adobe.
FRUSTRATED! Acrobat X will not save PDF from website
2011-11-22 11:50:58
My Product Information:
Reader 10.1, Windows
Reader 10.1, Windows
2011-11-29 12:08:18
#2
In Firefox, click tools > page info > media, and you can see (and download) a list of content embedded in the page. If the PDF is being loaded into the page with scripting, such as PHP, it may not appear here. You may also be able to use the page inspector in Firefox to find the location of the PDF, then write your own scratch web page that links to it, then use save the target of the link without actually viewing the file. That would be the less desirable solution since it's sort of a hassle.
2011-12-05 10:16:41
#3
ISD313,
Have any of our recommendations helped?
Have any of our recommendations helped?
2011-12-07 07:09:29
#4
Web browser is internet explorer. The pdf is not in reader mode. When I am on my office computer, I don't have a problem downloading the exact same document from the same website. Both computers have Adobe X.
When the grey icons appear the whole web page freezes if I click on any one of the icons (print/save,etc. it doesn't matter).
I have found two solutions:
1) Oddly enough, I found that if there is a link to show the pdf in full browser window, then the icons work and won't freeze the page. Also, if I revert back to the original view, then the icons work (but only if I open in full browser first). So now I can save the pdf if I open in full browser window. The problem is that not all of the websites have this option.
2) If I use "ctrl+shift+S", then I can save.
Also, I noticed that with some files I when I try to save the pdf, I receive a "file is bad message". But, again, if I go to my office computer, I can save it.
Thanks!
I
When the grey icons appear the whole web page freezes if I click on any one of the icons (print/save,etc. it doesn't matter).
I have found two solutions:
1) Oddly enough, I found that if there is a link to show the pdf in full browser window, then the icons work and won't freeze the page. Also, if I revert back to the original view, then the icons work (but only if I open in full browser first). So now I can save the pdf if I open in full browser window. The problem is that not all of the websites have this option.
2) If I use "ctrl+shift+S", then I can save.
Also, I noticed that with some files I when I try to save the pdf, I receive a "file is bad message". But, again, if I go to my office computer, I can save it.
Thanks!
I
Also, are you able to right-click on the file to choose Download PDF or Save PDF?
Kelly McCathran
Adobe Community Expert
Certified Technical Trainer+