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Grey thumbnail and display

2008-01-07 15:16:09

Geogo

Registered: Jan 7 2008

Posts: 2

hi,

I'm having an issue with Acrobat Std 8. When I open a file, the thumbnails are greyed out and the page show grey. If I open a file containing color, only about a 2" square shows up normal in the upper corner. The rest shows up greyed out as well. Any suggestions?

2008-01-09 12:03:51

tplumer

Registered: Dec 1 2005

Posts: 122

This sounds like some type of corruption the application. I suggest an uninstall/reinstall. It might also be a resource issue. Be sure that your system meets the minimum requirements for Acrobat 8.

I am a long-time Acrobat user, an employee of Adobe Systems, and Maine native. I have created training videos for Total Training, consulted with people to help them better use Acrobat, and developed new business for Adobe as a Business Development Manager