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Hyperlink problem - MS Word to PDF

Forum Index > General Acrobat Topics > Hyperlink problem - MS Word to PDF
2011-03-11 08:13:09
jowatkiss
Registered: Feb 17 2009
Posts: 12
Answered

Not sure if this is an Acrobat problem, or a MS Word problem, since I have new versions of both.
 
I have a Word file with multiple hyperlinks to other pdf files. The hyperlinks are relative, for example ../forms/ADM3.pdf .
 
When I save as PDF, there are several problems:
 
1) The links are all 'open web link' instead of 'open a file'. So - they open a browser window instead of opening the file.
 
2) In Acrobat, if I select the link tool and try to edit the link, the link properties box won't open
 
I'm using Word 2010, Acrobat Pro 9 and Windows 7.
 
Any thoughts?

My Product Information:
Acrobat Pro 9.4.1, Windows
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2011-03-18 08:38:20
#1
daka630
Expert
Registered: Mar 1 2007
Posts: 1420
Accepted Answer
I suspect you are seeing a compatibility issue.
It is PDFMaker (provided with install of Acrobat)that passes through the "interactivity" of links to the output PDF. For MS Word 2010 (32-bit only) Acrobat X is required.
.
An alternative could be the use of Office 2010 applications' Save As PDF --- feature.
.
Adobe's PDFMaker — Application/Browser Compatibility matrix can be viewed at this link
.


Be well...

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2011-03-18 09:10:01
#2
jowatkiss
Registered: Feb 17 2009
Posts: 12
Great link - thank you.
I wish I had that information before battling this problem trying all different combinations for several hours! I have upgraded to Acrobat X and everything is working fine now.
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2011-06-20 08:27:24
#3
VirginiaLynch
Registered: Jun 20 2011
Posts: 1
Hello,

I'm using Microsoft Word 2007 and Microsoft Publisher 2007 and have been converting documents from these applications to PDF using Adobe Acrobat 8 Professional. These are the only software options available in my office.

In all cases, the hyperlinks don't work in the PDF file. They work fine when I'm in MS Word or Publisher, but they go stale when I PDF them. I really need for these to work because I'm publishing a newsletter and it's pretty worthless without the option of moving around quickly from page to page.

Thanks for any help you can provide.

Ginny
Technical Writer

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