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Missing PDFMaker Files Error/No Adobe PDF Toolbars in Office Apps.

lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636

Problem
The Acrobat PDF menu (Acrobat 9) is unavailable in a Microsoft Office 2007.
 
Solution
Enable the PDFMaker add-in in the Office 2007 application's Disabled Items list.
1. Open the Microsoft Office 2007 application.
2. Do one of the following:
* In Access, Excel, Word, or PowerPoint: Click the Microsoft Office button (in the upper-left
corner). Click the [Application Name] Options button. Choose Add-Ins in the list on the left
side of the Options window. Choose Disabled Items in the Manage drop-down menu at the
bottom of the Options window. Click Go.
* In Outlook, Publisher, or Visio: Choose Tools > Trust Center. Choose Add-Ins in the list on
the left side of the Trust Center window. Choose Disabled Items in the Manage drop-down
menu at the bottom of the Trust Center window. Click Go.
* In Project: Choose Help > About Microsoft Office Project. Click Disabled Items.
3. Look in the Disabled Items list for Acrobat PDFMaker Office COM Add-In.
* If Acrobat PDFMaker Office COM Add-In is in the list, then select it, click Enable, and click
Close. Then close and re-open the Office 2007 application.
* If Acrobat PDFMaker Office COM Add-In is not in the list, then use Windows Explorer to make
sure that PDFMOfficeAddin.dll is present in C:\Program Files\Adobe\Acrobat 9.0\PDFMaker
\Office. If the file is not present, then go to Solution 4 for instructions on how to repair your
Acrobat installation.
Note: If you installed Acrobat to a location other than the default of C:\Program Files\Adobe,
then modify the folder path above for your installation location.
 
If this technique does not correct the issue check out these additional [url=http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403561]troubleshooting[/url] suggestions.
 
Problem
The Acrobat PDF menu (7, 8, 3D, and 3D 8 on Windows) is missing from Microsoft Office 2003, XP, or 2000 applications.
 
Solution
Remove Adobe PDF from the Disabled Items list in Microsoft Office Applications. To remove it from the list you can do the following:
Open the Microsoft Office program.
Go to Help > About [program name].
Click Disabled Items.
Select Adobe PDF from the list and click Enable.
Quit the Microsoft Office program and then restart it.
 
If this does not correct the problem, here is the link to the PDFMaker troubleshooting guide:
http://kb.adobe.com/selfservice/viewContent.do?externalId=333235&sliceId=1

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.