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MS Word crash when exporting to PDF, and font style is bold

2007-06-29 01:18:18

mik_

Registered: Jun 29 2007

Posts: 2

If i try to convert a doc file to PDF from Microsoft Word using fonts like Times New Roman, everything works fine; by using a font like Myriad Pro, Minion pro, etc. if i use even a single word in BOLD style, with other plain text, during export Word crashes, faulting in module pscript5.dll.

Any information about this problem?
Thanks.

2008-04-22 12:17:42

lkassuba

Registered: Jun 28 2007

Posts: 3636

Assuming you are using the PDFMaker macro in MSWord, what is your Conversion Setting set at? Are you using the "Standard" that ships with Acrobat or something custom that you created? Either way, make sure that the setting you're using is embedding all the fonts. You can check this by selecting the "Advanced Settings..." button in the Acrobat PDFMaker Settings tab dialog. Select the Fonts folder to determine if you're embedding fonts.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.