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Navigation Pane acting up

Forum Index > General Acrobat Topics > Navigation Pane acting up
2007-07-10 12:17:55
GRoberts
Registered: Jun 8 2007
Posts: 10

Hi

I'm running Acrobat 8 Pro on a Windows XP workstation, scanning directly into Acrobat from a Kodak i640 scanner (which I despise, but that is another story). Last week everything was fine. Today upon opening a document for Optimizing and OCR processing, the Navigation Pane had disappeared. I opened Pages through the top menu, yet could not open the Pages Nav item itself. Only when I dragged Pages over the PDF did it open. As a floater, obscuring part of the PDF. When I closed Acrobat and reopened it, all but the top menu bar and all the Nav panes had disappeared again.

Any ideas what the problem could be?

Thanks, Gary

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2008-04-28 06:59:47
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You might try to create a new user account with administrative privileges, and then log into Windows using the new account. It's possible that your preferences are corrupt.

Or, Perhaps you can try re-creating the Preferences folder. There is a suggestion for doing this at:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401589&sliceId=2

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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