These forums are now Read Only. If you have an Acrobat question, ask questions and get help from one of our experts.

Outlook and Acrobat 8 freeze when using the Attach to Email option

Forum Index > General Acrobat Topics > Outlook and Acrobat 8 freeze when using the Attach to Email option
2011-10-17 05:48:08
RBattaglia
Registered: Oct 17 2011
Posts: 1

Hello All,
 
This issue just started. Whenever I use the attach to email option my email will show up with two of the same attachments on two separate attachment lines and the email as well as Acrobat will freeze. Any suggestions?
 
Regards,
 
Rob

Regards,

Rob

My Product Information:
Acrobat Standard 8.2.6, Windows
Top
2011-10-18 06:02:59
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
You don't mention what version of Outlook you're using but if it's 2003 have you tried the following to
Enable Cached Exchange Mode:

1. Open Microsoft Outlook.
2. Select Tools > Email Accounts.
3. Select "View or change existing email account".
4. Click Next and select Email Account.
5. Click Change.
6. Select Use cached exchange mode.
7. Click Next and then click Finish.

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

Top