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Outlook Convert to PDF, not showing embedded image in PDF

Forum Index > General Acrobat Topics > Outlook Convert to PDF, not showing embedded image in PDF
2011-05-10 13:58:21
DougE
Registered: May 10 2011
Posts: 2

Hello,
 
After an adobe update for Acrobat Reader 9, our outlook 2007 convert to PDF is no longer working correctly.
 
When i convert to PDF it is converting the PDF correctly including all past embedded image / tables. But not the latest image / table, just shows blank but the image is shown under attachments.
 
If i forward the email again and then try to convert it the image / table is now showing in the PDF.
 
Any help would be great,
 
I have completed a repair on outlook and acrobat, even reinstalled the orginal acrobat but this hasn't helped.

My Product Information:
Acrobat Standard 9.4.1, Windows
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2011-05-11 08:37:37
#1
lkassuba
ExpertTeam
Registered: Jun 28 2007
Posts: 3636
I'm not exactly sure what embedded image/tables you're referring to but do you have "Block download of external content" checked under the Settings tab of the PDFMaker macro in Outlook?

Lori Kassuba is an AUC Expert and Community Manager for AcrobatUsers.com.

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2011-05-11 15:00:26
#2
DougE
Registered: May 10 2011
Posts: 2
Hello Lori,

The latest email that hasn't worked, had 2 png images pasted into the email.

The "Block download of external content" is unchecked.
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2011-08-05 07:14:35
#3
ta
Registered: Aug 5 2011
Posts: 2
I'm having this problem as well.
I am using Outlook 2007 SP2 and Adobe Acrobat 9 PRO version 9.4.4
I have unchecked the "block download of external content" (this resoved some of the problems)
I am still having problems with other external content pictures though.
The message type is HTML.
The pictures that work are part of a table and seem to be the only image in the table cell:
eg:
[table ...]
[tbody]
[tr]
[td colspan="2"]
[img ...]
[/td]
[/tr]
...
Whereas the pictures that fail to be copied are included with other paragraph text in the cell:
[td]
[p]
[br]
Some Text
[br]
[img ...]
More text...
[/p]
[p ...] more text [/p]
[p] More text
[/p]
[/td]
...
The Adobe options are setup to convert the email into an Adobe PDF Protfolio.
...

If I bring up the same HTML file in IE and then convert the file to PDF the pictures are copied to the PDF file.
So it appears to me that some of the conversion that works for IE is not included in the Outlook email conversion routines.


Ta

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2011-08-05 09:22:14
#4
Sabra FW
Registered: Aug 5 2011
Posts: 2
I am trying to save some old emails as pdf's and cannot seem to find out how to do this. I just did this within a couple of months ago and now I can't seem to locate the button that allowed me to do it. After reading some of the other posts I wonder if it is possible that there is an update to acrobat that disabled this function. Could someone help me out what to check? I have Adobe 9 Pro.

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2011-08-05 09:22:18
#5
Sabra FW
Registered: Aug 5 2011
Posts: 2
I am trying to save some old emails as pdf's and cannot seem to find out how to do this. I just did this within a couple of months ago and now I can't seem to locate the button that allowed me to do it. After reading some of the other posts I wonder if it is possible that there is an update to acrobat that disabled this function. Could someone help me out what to check? I have Adobe 9 Pro.

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2011-08-05 10:09:11
#6
ta
Registered: Aug 5 2011
Posts: 2
Sabra FW... I would take a look at: http://acrobatusers.com/forum/general-acrobat-topics/missing-pdfmaker-files-errorno-adobe-pdf-toolbars-office-apps

Ta

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